DO YOU OFFER FREE SHIPPING?
We offer Free shipping & returns via FedEx Ground on all domestic orders. For international orders see our rates listed below.
WHAT ARE MY SHIPPING OPTIONS?
| Country | Method | Carrier | Cost |
| United States | Standard Ground Shipping | UPS |
FREE for orders $75+ $9.95 flat fee on all orders $75 or less |
| 2 Day Express Shipping | UPS | $25.00 | |
| Next Day Express Shipping | UPS | $40.00 | |
| Canada | Express Worldwide (2-3 Business Day Delivery) | DHL | $30.00 *Does not include any duties & taxes (responsibility of the receiver) |
| International (all other countries) |
Express Worldwide (2-5 Business Day Delivery) | DHL | $50.00 *Does not include any duties & taxes (responsibility of the receiver) |
SHIPPING CUTOFF TIMES
GROUND SHIPPING: Orders received by 12pm EST are shipped out the same business day via our free ground shipping option. Orders received after 12pm EST are shipped the following business day.
EXPRESS ORDERS: Overnight Express and 2-Day Shipping orders are shipped out the same day if received by 2pm EST. Orders received after 2pm will ship out the following business day.
INTERNATIONAL ORDERS
We ship internationally via DHL Express for the best service and rates. We charge a flat fee of $30 for Canada and $50 for all other countries. Please note that any assessed duties or local taxes are not included this rate and are the responsibility of the receiver.
HOW DO I KNOW THAT MY ORDER HAS BEEN SHIPPED?
You will receive a shipment notification e-mail once your order has shipped. The e-mail will contain the tracking information as well as a link to track your package online.
DO YOU SHIP TO PO BOXES OR APO/FPO ADDRESSES?
We do not ship to APO/FPO addresses.
WHAT IS YOUR RETURN POLICY?
30 Day Return Policy
We want you to be satisfied with your purchase. You may return an item within 30 days of receipt if it is in original, unworn condition and with tags attached. Refunds for all transactions will be issued to the original form of payment. Items marked FINAL SALE are not eligible for return.
HOW DO I RETURN OR EXCHANGE AN ITEM?
To return or exchange an item please visit our self service Returns Portal and fill out your order information. From here you can print a pre-paid shipping label with all your relevant information. Returns must within our 30-Day return policy window in order to be eligible.
HOW SHOULD I SHIP MY RETURN?
In order for us to process your return as quickly as possible, please fill out all the information requested in our returns portal. Make sure to print out the return sheet listing your customer information, the items being returned and place it in the box. Place all items in their original packaging into a secure box or envelope mailer. Peel off the pre-paid return shipping label, affix it to the outside of your shipping box and drop the package off at a FedEx location.
WHEN WILL MY CREDIT CARD BE REFUNDED?
Transit time back to the warehouse may take up to 7 business days. You will receive an e-mail once your return has been received & processed. Once your return is processed, please allow up to 2 weeks for your refund to appear on your bank account (depending on your financial institution).
DO YOU HAVE A PRICE MATCH POLICY?
If an item changes price within 14 days of purchase we will gladly price match it for you, as long as the purchased size/color are still in stock at the time of the sale price.
WHAT IS YOUR PRIVACY POLICY?
Please read our Privacy Policy which can be found here.
If we have not answered your question, please Contact Us.